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Using AI Ethically in Non-Profit Membership Organizations

Why Principles Matter as Much as Performance

Artificial intelligence is reshaping how non-profit membership organizations operate—from streamlining administrative tasks to personalizing member experiences. With AI, smaller teams can work more efficiently, anticipate member needs, and deliver more value, all while using fewer resources. But as powerful as AI is, it also carries real ethical risks—especially when used in mission-driven communities built on trust.